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I was recently working in Indonesia at one of the largest pulp and paper mills in the world. One evening we were invited to the company's continuous improvement awards ceremony.
On a quarterly basis they recognize kaizen teams that have excelled.
A couple of weeks ago, a Wall Street Journal article covered how many folks are creating computer-generated cartoons. I thought, "Hey, I can do that!" Whether or not I should is a different matter altogether...
Well, I took a shot at a hopefully instructive animated cartoon around problem-solving and what I see as one of the biggest challenges to effective problem-solving. Let me know if any of this seems familiar.
John, the Production Manager of a food manufacturing plant is having a good day. At least until the Quality Manager bursts into his office: "John, I can't believe that your operators can't put a seal on a jar."
John is surprised and replies, "What are you talking about, Steve? We haven't had to put product on hold for seals for months. I told the team that they better be careful when adjusting the sealer during the change-overs after the last issue."